Customer Service Adviser

Customer Service Adviser

Our client, one of the best known high street banks in the UK, are seeking a Customer Sales Advisor to work in their Maddox Street branch.

You will be required to provide a first class service to all the customers of the Society and to achieve all targets and objectives set.

Working as part of a busy and friendly team, you will be responsible for assisting customers and selling branch products as well as providing administrative support to the branch manager and mortgage advisor.

Key responsibilities include:
• Selling the Banks product range;
• Generating and following up sales opportunities;
• Maintaining high customer service standards;
• Being part of a team responsible for the daily running of the Branch;
• Using the sales process to secure quality mortgage and ancillary business.
• Providing a world class service to all the customer of the society.
• To achieve all targets and objectives set.

Key attributes needed:
• Strong sales skills
• A proven sales ability with a strong desire to meet and exceed targets;
• Excellent interpersonal and communication skills;
• A positive and confident attitude to sales and selling;
• The ability to work within a team

The ideal candidate will have English and Maths to GCSE level (Grades A-C) or equivalent and will also have experience of dealing with customers in a retail / service / sales environment, the ability to communicate effectively at all levels and the desire to work in a target orientated company.  A team worker who sees themselves as an innovate problem solver / solution provider.  Someone who is able to absorb new information quickly and accurately and enjoys working within an ever changing environment.  Must be accurate, numerate and computer literate and have a flexible attitude to working outside normal hours should the need arise.  

Working Monday to Friday 9am to 5pm plus 2 Saturday mornings per month 9am to 12pm (time off in lieu for each Saturday worked)

The salary is £19,861 per annum plus an excellent benefit package

To find out more about this role please contact Ryan Smith at SGL Resourcing